Owned and Operated by Vibrantec, Inc.
Vibrantec, Inc. (“Vibrantec,” “we,” “our,” or “us”), located at 1440 N. Dayton, Suite LL04, Chicago, IL 60642, operates the KlearComm digital communications platform. This Privacy Policy explains how we collect, use, store, and protect information in connection with KlearComm and its related services, plug-ins, integrations, and technologies.
If you have questions, you may contact us at:
[email protected] | 616-617-7200
1. Information We Collect
a. Information You Provide
- Account registration details (name, email, company information, password).
- Communication preferences.
- Customer support inquiries.
- Any data knowingly submitted through forms, uploads, or direct interaction with our services.
b. Information Collected Automatically
We may automatically collect:
- Device and browser metadata
- IP address
- Log files and usage analytics
- Interaction data with our plug-ins, extensions, and communication tools
- Performance and error reporting details
c. Information Obtained Through Integrations
KlearComm overlays digital communication features on products from companies such as Google, Meta, Salesforce, HubSpot, Microsoft, Apple, and others. When you authorize integrations, we may process:
- Account identifiers
- User profile metadata
- Communication content (as permitted and configured)
- Analytics or engagement information relating to platform use
Vibrantec’s use and transfer to any other app of information received from Google APIs will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
2. How We Use the Information
We use collected data to:
- Provide, maintain, and improve KlearComm services
- Enable communication and collaboration features
- Personalize user experiences
- Support integrations and automate functions
- Deliver customer service
- Detect, prevent, and respond to security issues
- Comply with legal obligations
3. Sharing and Disclosure of Information
We do not sell your personal information.
We may share information only with:
- Service providers who support hosting, analytics, or system operations
- Integration partners only when you authorize data connection (e.g., Google Workspace, Salesforce, HubSpot)
- Corporate affiliates, including the parent company Vibrantec, Inc.
- Legal authorities when required by law, subpoena, or to protect rights and security
All third-party access is limited to what is necessary to provide services and must comply with applicable privacy standards.
4. Data Security
We use industry-standard administrative, physical, and technical measures to safeguard data, including:
- Encryption in transit and at rest
- Access control and authentication
- Continuous monitoring and auditing
- Secure infrastructure maintained by reputable cloud providers
While no system is perfectly secure, we take all reasonable measures to protect your information.
5. Data Retention
We retain data only as long as necessary to:
- Provide services
- Fulfill legal or contractual obligations
- Resolve disputes
- Support business operations
Users may request deletion of their data at any time (see Section 9).
6. Cookies and Tracking Technologies
KlearComm uses cookies, pixels, analytics tools, and similar technologies to measure performance, enhance user experience, and understand how features are used. Your browser settings may allow you to limit or block cookies, though doing so may impact performance.
7. Third-Party Integrations and External Links
Our platform integrates with third-party systems such as Google, Meta, Salesforce, HubSpot, Microsoft, Apple, and others.
When interacting with these services:
- Their respective privacy policies apply.
- We only access information you authorize.
- Data use is restricted to providing KlearComm functionality.
We are not responsible for the data practices of third-party platforms.
8. Children’s Privacy
KlearComm is not intended for individuals under 16.
We do not knowingly collect information from children.
If you believe data has been collected unlawfully, contact us immediately.
9. Your Rights and Choices
Depending on your location, you may have rights to:
- Access your personal information
- Correct or update data
- Request deletion
- Restrict or object to data processing
- Export or transfer your data
To exercise these rights, contact:
[email protected]
10. International Data Transfers
If you use KlearComm from outside the United States, your information may be transferred to and stored on servers located in the U.S. We take appropriate steps to ensure adequate protection of transferred data.
11. Changes to This Privacy Policy
We may update this Privacy Policy periodically.
Notifications will be provided when changes are material.
Your continued use of KlearComm constitutes acceptance of the updated policy.
12. Contact Information
For questions, concerns, or privacy requests:
Vibrantec, Inc.
1440 N. Dayton, Suite LL04
Chicago, IL 60642
[email protected]
616-617-7200
