Using Klearcomm’s Add-in for Outlook

These instructions are for users who already have Klearcomm’s add-in (plugin) for Outlook installed on their device. To install the add-in as an administrator, see these instructions for admin install. If your Microsoft 365 account is enabled to install add-ins for itself, see these instructions for individuals on installing the Klearcomm add-in to your own Outlook account.

How to Log in to Klearcomm

1. First, activate the plugin: either start composing a message, or open an email, then activate the KlearComm from the Add-ins menu. In the upper right corner of the screen, open the Add-in menu by either clicking the three dots (see left image), or by clicking Apps (see right image).

2. The KlearComm add-in will show a popup and prompt you to enter your email address. Make sure to enter the email address you’re using in Outlook that is associated with your KlearComm account. You should receive an email from KlearComm in your Outlook inbox.

3. Open the login email from KlearComm in Outlook, then close and reopen the KlearComm add-in while reading the email. The add-in will read the link in the email and log you in. Now you can begin optimizing your email communications!

How to Use

Based on personal behavior and communication styles, KlearComm can optimize messages you send as well as ones you receive. Make sure your KlearComm behavior and communication profile is complete on https://klearcommapp.vibrantecai.com/index.html in order to start optimizing. If you don’t have an account, contact your administrator to set up your Outlook email with a KlearComm token so you can log in.

Sending an Optimized Email

1. Begin composing a new email message normally. In the upper right corner of the screen, open the Add-in menu by either clicking the three dots (see left image), or by clicking Apps (see right image).

2. Click on KlearComm to open the KlearComm app screen. If you already started your email, KlearComm will transfer the recipient, subject, and any body text into the optimizer. Otherwise, KlearComm’s optimizer screen will load as below.

3. Fill out the recipient field with the email address of the person you’re trying to send an optimized email to. If their information is in KlearComm’s system, their profile will appear, which can be expanded to show suggestions on how to communicate with them. Otherwise, you will be notified that their profile is incomplete or that they have no KlearComm account.

4. Fill out the subject line and body of the email. When done, click the Klearify button below, scroll down, and wait for your message to be optimized.

5. Once the optimized message shows up, you can continue editing it in the Optimized Subject or Optimized Body fields. When done, click Compose Email to transfer your email to the normal email composition screen. There you can make any last edits and finally send the optimized email to your recipient!

Optimizing an Email Sent to You

1. Open the email you want optimized for you. In the upper right corner of the screen, open the Add-in menu by either clicking the three dots (see left image), or by clicking More apps (see right image).

2. Click on KlearComm to open the KlearComm app screen. KlearComm’s optimizer screen will appear and load the email, optimized for your behavior and communication styles.